ALL SALES ARE FINAL.

Please review this policy carefully as they are the terms of sale that govern your purchases at Desktop Shark Store. Your purchase of a product(s) at the Desktop Shark Store constitutes your agreement that these policies apply to the order, so understand them before you place a order.

They set your rights and obligations with respect to your purchases, including important limitations and exclusions. 

Only under special circumstances will refunds be issued. If you are interested in requesting a refund please contact us by emailing support@desktopshark.com and request a refund by providing detailed information regarding why you feel you should be given a refund along with information that will help us locate your purchase.

Please allow up to 7 days for the refund process to either be approved or denied. Once an a approval is granted it may take another couple days before the refund is processed and reflected on your credit card statement.

Before requesting a refund please work with our support team to try and resolve any problems you might be experiencing.

We've tested our keylogger on several Windows© operating systems and have verified that the software works.

If your question is regarding the android application, please direct questions regarding billing and support to mobile@desktopshark.com.